Aging FAQs

Division of Aging-(216) 521-1515

Q:        Is this the county? 

A:       No. This is the City of Lakewood. All county related assistance including child support, food stamps, health insurance, job training, and emergency assistance can be found by calling Cuyahoga County Department of Jobs and Family Services at (216) 987-7000  or Cuyahoga County Department of Senior and Adult Services at (216) 420-6700.

Q:       What does the Division of Aging do?  

A:       The primary goal of the City of Lakewood’s Division of Aging is to enable older residents to stay safely in their homes and community while sustaining a quality of life that is both meaningful and productive. Contact number is (216) 521-1515 or email aging@lakewoodoh.net.

Q:       Who do I call if I think a senior is being abused, neglected or exploited? 

A:        Please call for Cuyahoga County Department of Senior and Adult Services Adult Protective Services at (216) 420-6700.

Q:       My mother can no longer function independently and is unable to care for herself. Who can I call?  

A:       Please call the Division of Aging Supportive Services at (216) 521-1515 or contact Cuyahoga County Department of Senior and Adult Services at (216) 420-6700.  

Q:        What is available for an older person who can no longer drive and has no formal support system for transportation?   

A:        Please call the Division of Aging at (216) 521-1515.  The Division of Aging offers transportation for Lakewood seniors, 60 and over to medical appointments, senior centers, grocery shopping, special events and public benefits. 

Q:        I have to relocate and I don’t know where to begin. What housing information is available?   

A:        Please call the Division of Aging Supportive Services at(216) 521-1515.    Division of Aging Supportive Services provide resources and information on affordable housing, subsidized housing, housing with assistance for seniors and other housing alternatives. 

Q:        Insurance and the Medicare changes are so confusing. Who can assist me with insurance and navigating the health care insurance system? 

A:        Please call the Division of Aging Supportive Services at (216) 521-1515.   Division of Aging Supportive Services can provide links to resources for Medicare, Medicaid and HMOs.   To schedule appointments for Ohio Benefits or Ohio Senior Health Insurance Information Program (OSHIIP), which is located at the Senior Center, please call: (216) 521-1515. 

Q:        I have recently retired and would like something to do to keep busy. Who can I talk to?   

A:        Please call the Division of Aging at (216) 521-1515.  The Division of Aging operates a Senior Center and meal site with various activities, programs, events and trips as well as volunteer opportunities. Additionally, the city’s website has a volunteer page listing many non-profit organizations which offer volunteer opportunities.