Public Works FAQs

Q:        When will my street be resurfaced? 

A:        A major factor as to when you street will be resurfaced is the available funding, always a difficult and complicated process for the City of Lakewood’s Administration and Council deciding how much to allocate to street reconstruction.

A priority list is created using a ‘Pavement Condition Rating’. This rating system was developed using Ohio Department of Transportation’s standards for measuring roadway deterioration, and has been adopted by the City of Lakewood as the basis for ranking our streets. We then consider the condition of the roadway base, sub-base, and underground utilities (water mains, and sewers) to schedule any major repair.

Click here for more information about street construction updates.

Q:      Who do I tell about a street light that is out?  

A:        All of the pertinent information can be entered on First Energy’s website. You will need a pole number (usually a five (5) or six (6) digit number on a tag on the pole), an address, or a very specific location. Sometimes it helps to mark the pole by tying a ribbon or string around the pole. Remember, they fix the lights in the daytime so the crews can’t always see which light is out. Typical outages are fixed within a few days.

Information is available on the First Energy website. https://www.firstenergycorp.com/service_requests/report-lighting-problem.html

Q:        How do I report a power outage? 

A:        Call First Energy at (1-888) 544-4877 to report a power outage. You should continue to call every four (4) hours to make sure they know who is still without power. 

Q:        Who do I call to see if my water bill is paid?  

A:        Call Utility Billing at (216) 529-6820 

Q:        Is there a snow parking ban? 

A:        Parking ban streets are shown and listed on the map on the City’s website:     https://www.lakewoodoh.gov/wp-content/uploads/2016/02/EmergencySnowParkingBanMapFeb-2022.pdf and a map showing locations of parking lots that are available during a snow are shown at: https://www.lakewoodoh.gov/wp-content/uploads/2016/02/SnowBanMuniLotParking_rev1122.pdf

Snow bans are in effect on these streets when there is four (4”) inches or more of snow on the streets without the necessity of any notice by the City.

If a city-wide snow parking ban is issued, the City will issue a notice to the media about the parking ban, it will be posted on the main page of the City’s website and it will be posted on the city’s Facebook and X accounts. 

Q:        Who do I call regarding noisy or missing manhole covers?  

A:        Call the Division of Water/Waste Water Collection at (216) 529-6866.