The City of Lakewood is seeking interested, qualified operators to perform all aspects of the operation and management of the Winterhurst Ice Rink Facility.
The successful operator will act as a contractor for the City and be expected to provide all staffing, equipment, routine maintenance/upkeep, repairs, amenities, marketing and services for the operation of Winterhurst as an affordable and community-focused municipal ice rink facility.
It is critical that the operator work as a partner with the City to engage the community and establish Winterhurst as a “go-to” venue for residents, especially our youth. The operator will be expected to achieve the following preliminary goals:
- Sustain the facility by upholding routine maintenance, upkeep, and cleanliness standards to the highest level.
- Provide a first-class customer service experience that fairly and transparently manages the facility in response to the needs of the community and tenant organizations.
- Strengthen the relationship between the facility, the community, and tenant organizations – growing and enhancing affordable, collaborative, ADM*-based programming and recreational opportunities to maximize the use of the facility and make it the premier ice facility in the region.
- Work closely with the City to maintain operations while long-term maintenance and capital improvements are made.
*American Development Model
Over the coming weeks, the City will work through a selection process – starting with issuing a Request for Qualifications (RFQ). The selection process is anticipated to follow the below schedule (subject to change):
SELECTION SCHEDULE
March 28 – RFQ Issued
April 11 (1pm) – Winterhurst Open House
April 13 (4pm) – Questions Submitted by Email
April 17 (5pm) – City Responses Posted
April 21 (4pm) – RFQ Submittal Deadline
April 26-28 – Select Operator Interviews (Estimated)
May 2 – Short List and RFP Issued (Estimated)
May 26 (4pm) – RFP Submittal Deadline (Estimated)
June 5 – Selection of Operator (Estimated)
